Application
This unit describes the skills and knowledge required to design, create and produce basic organisational documents using application software according to organisational guidelines and procedures.
It applies to those who use foundation information and communications technology (ICT) skills to produce documents in a wide range of varying industry occupations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Prepare to develop organisational documents | 1.1 Establish and confirm document requirements according to business need 1.2 Determine applicable organisational document and style guidelines and procedures 1.3 Research and select application software according to organisational procedures |
2. Develop organisational documents | 2.1 Design and configure document template using application software according to task specifications 2.2 Create organisational document using a range of features from application software 2.3 Edit and amend document design according to business need 2.4 Finalise, save and back up document according to organisational procedures |
3. Evaluate organisational documents and incorporate feedback | 3.1 Review document and obtain feedback from required personnel 3.2 Incorporate feedback and update document according to business need 3.3 Save and close working documents and tools according to organisational procedures |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
develop and produce at least two required organisational documents, with minimal design instruction.
In the course of the above, the candidate must:
edit documents according to at least two different feedback suggestions
save documents and back up in a different location
comply with style guidelines and organisational procedures.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
application software tools and features
organisational style guidelines and procedures
organisational storage and retrieval procedures.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
organisational guidelines
required hardware devices, application software and its features.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Numeracy | Takes measurements and performs calculations for document layout |
Oral communication | Clarifies work requirements and obtains feedback using required language, questioning and active listening techniques |
Reading | Identifies and interprets text in determining organisational guidelines and requirements and application software specifications |
Writing | Uses required language and organisational procedures when designing required workplace documents |
Planning and organising | Plans routine tasks with goals and outcomes, taking some limited responsibility in decisions regarding sequencing |
Technology | Follows routine procedures in using digital technology and enters, stores and retrieves information directly applicable to own role Interprets purposes, specific functions and key features of basic digital systems and tools and operates them in completing routine tasks and adapting functions Completes work tasks and accesses information using the main features and functions of digital tools |
Sectors
General ICT